Support
Need help? We are here to support you.
Reach out for account access, product guidance, or privacy questions. We aim to reply quickly and keep you learning without friction.
Typical response time: within 1 business day. Priority for sign-in and access issues.
Where we can help
Send us a short note about what you need, and include your account email so we can assist faster.
Account & access
Sign-in issues, billing questions, or account changes.
- Can't sign in or verify email
- Payment or subscription updates
- Account deletion or data export
Product help
Guidance on flashcards, Speak scenes, or troubleshooting audio and mic setup.
- Importing or organizing flashcards
- Creating or refining Speak scenes
- Audio playback or microphone issues
Data & privacy
Questions about how we handle your information and content.
- Privacy or data retention questions
- Terms of Service clarifications
- Reporting security or abuse concerns
Quick answers
How quickly do you respond?
We reply to most support emails within one business day. Complex requests may take up to 48 hours.
What should I include in my request?
A short description, the email tied to your account, and any screenshots or error text help us resolve issues faster.
Where can I review your policies?
See our Privacy Policy and Terms of Service for details on data and usage.